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distribution(managed): add more detail on preparing customer account

Warren Gifford requested to merge managed-instances-handover into main

Created by: bobheadxi

Messed up this process a little (https://github.com/sourcegraph/customer/issues/410) - email don't get sent because we don't have SMTP on managed instances set up by default (doh!). Also I originally took these handover steps to mean handing over the sourcegraph-admin account, which seems to not be the case.

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