Update support-workflow.md
Created by: virginiaulrich
Adding NPS details -- our workflow remains the same, but the details of how these things get to us are now captured here. @airamare01 we will want to explain this in the triage doc, too
Created by: virginiaulrich
Adding NPS details -- our workflow remains the same, but the details of how these things get to us are now captured here. @airamare01 we will want to explain this in the triage doc, too