WIP - PS2: Sourcegraph's UI doesn't feel trustworthy to some users
Created by: benvenker
Problem statement
We’ve observed that customers experience bugs, performance issues, and unexpected behaviours that degrade their confidence in the Sourcegraph's search, which makes them less likely to trust Sourcegraph, reducing long-term engagement.
Top problems
- Non-deterministic search results are an unexpected surprise for many new users.
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More customer quotes can be found here.
Additional context and constraints
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Design challenge statements
- How might we…