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handbook: distribution: minor observability changes

Warren Gifford requested to merge sg/observability into master

Created by: slimsag

I linked a bunch of people to https://about.sourcegraph.com/handbook/engineering/distribution/observability but it's a bit barebones right now and could use more direction on where to go:

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This adds that direction:

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And additionally points people to some additional reading not mentioned in the developer guide, like (1) how high-level alerting metrics work and (2) the difference between Critical and Warning alerts and how admins consume those.

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